Strategy Partner

Full Time

Salary on application

Work Location: Hybrid remote in Leeds

At SHIFT, we exist to help brands unlock their full potential on Amazon. Since launching in 2019, we’ve grown into a team of 35+ retail and marketing specialists who live and breathe marketplace success. Today, we partner with some of the world’s most exciting names — from Wild, The Inkey List and Rheal Superfoods to Hair Syrup, Medik8 and Spacegoods — delivering end-to-end Amazon management that drives growth, visibility, and reputation.

As a Strategy Partner, you’ll play a pivotal role in shaping our clients’ success. From your very first day, you’ll work alongside senior experts, gaining hands-on experience across every aspect of trading and strategy. This is a varied role where no two days are the same — one moment you might be deep in data analysis, the next collaborating with a brand on a new product launch.

Role Overview:

As a Strategy Partner, you will manage a small portfolio of Amazon accounts, own day-to-day performance delivery and acting as the primary client contact. You will lead operational and strategic outputs, including reporting, promotions, and content updates, while guiding Strategy Executives and working with cross-functional teams to ensure seamless client service.

Key Responsibilities Include:

Team Support & Development:

— Mentor Strategy Executives, delegating tasks, reviewing outputs, and supporting development

— Collaborate with Senior Strategy Partners and Strategy Directors to deliver client strategies and outputs

— Contribute to internal training sessions, process improvements, and best practice development

Client Strategy & Leadership:

— Manage 2–3 client accounts, leading weekly calls and maintaining strong relationships.

— Act as the primary point of contact for assigned clients, ensuring clear communication and service delivery

— Plan and manage product launches, promotional calendars, and operational schedules

— Support new client pitches and onboarding processes

Delivery, Performance & Escalation:

— Oversee content updates, A+ Content, and Brand Store submissions

— Setup and manage Amazon promotions, deals, and enrolments (e.g. Vine, Subscribe & Save)

— Produce performance reports and forecasts with actionable commentary

— Monitor account health, proactively resolving compliance risks

Own escalations, troubleshooting complex challenges and coordinating internal resources

Benefits:

— Competitive salary

— 25 days holiday + bank holidays

— Private medical cover (including dental and optical)

— Flexible working (hybrid or from our office in Leeds City Centre)

— Regular team social events throughout the year

The Process:

— Applicants are required to provide a CV and a cover letter

— Zoom interview for an initial conversation

— Final interview at our Leeds office

We are proud to be an equal opportunity workplace committed to creating an inclusive culture where we have equal opportunity for all members and staff regardless of ethnic origin, religious belief, gender, sexual orientation, disability, age or any other irrelevant factor.